At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

Great

Dec 15, 2024

5.0

Kailee Spusta is AMAZING! She has seen our middle kiddo when she broke her arm and now our youngest for his foot. She takes time with you and explains things. I love how she said the x ray doesn't show everything and felt his foot. Knew right away that it was a hairline fracture. She cared and listened.

Nov 08, 2024

5.0

She was great! She validated the things we were already doing for our son's care. She took time to go through his xray thoroughly and explain what was happening with his foot, even though it was routine growing pains. I appreciated that!

Sep 21, 2024

5.0

I've already mentioned to several people how kind the people (front desk, tech, PA, RN) are at this office!

Aug 03, 2024

5.0

Kailee has been incredible for the last year! From the very first visit, 24hrs after a severe injury [...], she got us in right away, explained everything in detail and took excellent care of [...] and eased all my fears as a mom. She was incredible at each follow up visit. Honestly, she is one of the best medical providers we've ever come in contact with.

Jun 06, 2024

5.0

Commendable

Jun 03, 2024