‘UPP’ and Running: Care Improvement Program Melds URMC’s Biggest Priorities

Just a month ago, Strong Memorial Hospital rolled out the “Unit-based Performance Program” (UPP), a major initiative that will—by braiding the three together—help inpatient units better coordinate their improvement efforts around 1) patient safety, 2) the ICARE experience, and 3) operational efficiency.

Rapid Response Team Intervenes Before Situations Warrant ‘Code Level’ Care

Over time, most caregivers develop a sort of sixth sense—a trained ability to notice subtle clues and anticipate when a patient might heading for a dangerous turn. And it’s Mark Ott’s job, as he heads up Strong Memorial’s Adult Rapid Response Team, to help staff hone that instinct.

Thumbs Up: Strong Memorial Recognized as Surgical Care Quality Leader

Excellus BlueCross BlueShield recently awarded Strong Memorial Hospital a Certificate of Excellence for achieving the overall highest performance in complying with the Surgical Care Improvement Project measures for 2012.

Infection Prevention, Environmental Services Team Up to Expand ‘Cleaning Grid'

Lather well. Sing Happy Birthday twice. Don’t forget to wash beneath nails and between fingers.

After years of health care workers maintaining a hyper-focus on clean hands, the pendulum is starting to swing in another direction: Renewed national concern around environmental cleanliness.

Helmets Protect Patients from Falls

With research showing that hospitalized patients are at least twice, possibly three times, as likely to fall as people in the general population, teams at Strong Memorial Hospital have been eagerly investigating fresh ways to keep patients safe.