URMC / Employee Assistance Program / News & Events / UR Medicine EAP Blog / January 2016 January 2016 Success with New Year's Resolutions Keep New Year’s resolutions with these proven steps. Do You Need A Digital Detox? Smartphones, tablets, laptops, and computers dominate our lives. Could you use a “digital detox”? Soft Skill: The Ability to Listen Listening well isn’t just about hearing information. Listening well builds relationships. 12