URMC / Employee Assistance Program / News & Events / UR Medicine EAP Blog / July 2024 July 2024 How to be a Better Listener Am I an active listener? Do I hear, but not really listen? This week’s UR Medicine EAP blog will help you how to be a better listener. UR Medicine EAP is brought to you by Well U, helping eligible individuals to assess issues, and provide short-term counseling and referrals.