Visiting Information

Visitation for Patients Admitted to the Hospital

General Visitation for In-Patients

  • Visiting hours are between 8 a.m. and  8 p.m.
  • A patient may have two visitors at a time. 
  • Visitors 18 years or older must present identification.
  • All visitors must be 12 years of age or older. Visitors under the age of 18 must be accompanied by an adult with identification.
  • Visitors will be asked to attest that they are symptom/COVID free.
  • Individuals who are sick or believe they may have COVID may not visit.

Exceptions

  • COVID Patients: One visitor at a time is permitted for COVID-positive patients.
  • OB Patients: 
    • Labor & Delivery:
      • Four adults (18 years and older) are allowed to be at the bedside at a time (includes support/visitor).
      • No one under the age of 18 is allowed to spend the night unless they are the other parent of the baby.
      • Visitors under the age of 18 must be accompanied by an adult (18 years and older).
      • Visiting hours are 24/7.
    • After Delivery:
      • Four adults (18 years and older) are allowed to be at the bedside at a time during visiting hours (8am – 8pm).
      • Two adults (18 years and older) may be at the bedside 24/7. No one under the age of 18 is allowed to spend the night unless they are the other parent of the baby.
      • Visitors under the age of 18 must be accompanied by an adult (18 years and older).
  • Special Care Nursery:
    • Two authorized people are permitted to spend the night.
    • Four people may be at the bedside during normal visiting hours (8 am- 8 pm). There must always be an authorized person at the bedside with other visitors.
    • All visitors must be 18 years and older, unless they are a sibling of the baby.
  • End-of-life Patients: Patients who meet other criteria (e.g., end of life) may have more than two visitors at a time. This will be determined by the physician.
  • Emergency Room: 
    • Patients in the Emergency Room:
      • A patient may have multiple visitors, but only one at a time (including the Emergency Room waiting area).
      • Visiting hours are 24/7.
    • Patients in the Emergency Observation Unit:
      • A patient may have multiple visitors, but only one at a time.
      • Visiting hours are 8 a.m. - 8 p.m.

Guidelines for Patients Having Surgery

  • One visitor may accompany the patient through the pre-surgical process. The visitor is encouraged to leave the hospital when the patient goes into surgery, but may wait in the main lobby waiting area if it is not possible to leave and come back to the hospital once the patient is out of surgery.
  • If the patient is admitted after surgery, the visitation and exception guidelines will be followed.

Highland Procedures Center, Radiology, Cardiology & Vascular and Radiation Oncology

  • Each patient may have one support person.
  • Support person may wait in the sitting area by the appointment.

When You Visit in the Hospital: Guidelines to Follow

  • Wash your hands often: Wash with soap for at least 20 seconds and use sanitizer – ask for some if none is available to you.
  • Individuals who are sick or suspected of having COVID may not visit.
  • Check in and check out in the main lobby. 
  • When you check in, you will receive a visitor pass – which is only a one-day pass.
  • Use public restrooms; not the bathrooms in the patient rooms.
  • Stay in the patient’s room: no walking in the halls unless necessary. If you smoke, please bring nicotine replacement.