For Physicians

Home health care enables your patients to recuperate from surgery, short-term illness or deal with chronic disease in the comfort of their own homes. At UR Medicine Home Care we seek the best patient outcomes for everyone in our care, and consistently meet or exceed regional, state and national benchmarks. We work closely with you to provide your patients and their families the care, education, and support needed for them to become independent in their care. Our skilled team of home health professionals will monitor your patient’s physical, social, and emotional needs and make sure to communicate quickly with you should their status worsen or decline.

Certain insurances require a patient to have a home bound status. Home bound is defined as individuals who cannot leave their home regularly without difficulty and without assistance. Services and programs are based on the needs of your patients.

Benefits of UR Medicine Home Care

We provide:

• Skilled nursing home infusion therapy
• Physical, occupational, and speech/language therapies
• Home health aide assistance, including personal care
• Medical social services
• Geriatric case management
• Nutritional and dietary guidance/education and/or Meals On Wheels
• Pain and symptom management
• Palliative care
• Bereavement services
• Hospice care

Making a Referral

Making a Referral and Arranging UR Medicine Home Care is Easy! Our intake nurses are here to take your referral and once received the start of care can be initiated usually within 24 hours of the request. To initiate healthcare services from UR Medicine Home Care, simply call (800) 253-4439 to speak with a nurse in our intake department. We will answer your questions, arrange services and clarify insurance coverage. We offer coordinated interdisciplinary services and work in partnership with the primary physician to deliver compassionate, clinically excellent home healthcare.

Please download this quick reference guide for determining eligibility for hospice services.

Home Healthcare Services Questions

Call (585) 274-4255 or speak with one of our Home Care Coordinators at any one of the hospitals. Certain insurances require completion of a Face to Face Encounter Form by you, the physician. You do not need to initiate this process; if a Face to Face form is needed, we will fax you the form.

Accessing Hospice Care Services

Call (585) 787-8315 or (800) 253-4439 and speak with our Intake Nurse, or contact one of our Home Care Coordinators at any one of the hospitals, or fill out our online Hospice Referral Form, and fax us at (585) 671-4326 with a current medication list for your patient. After one of these steps is completed, our triage staff will call you to confirm receipt of referral.