Our Services

The Office of Research IT offers many service offerings to facilitate the unique needs of researchers at the University of Rochester School of Medicine and Dentistry.  These include:

• Desktop / Laptop / Mobile Device Support
  Research IT provides essential desktop support to all faculty, staff, and students within the University of Rochester School of Medicine and Dentistry, as well as extended technical support to many research groups and departments.

• Application Development
  Research IT provides application development, support, and consulting to individuals and groups in administrative, educational, and research areas.  We work with the URMC community to create enterprise-class web-based and mobile applications serving the needs of researchers, clinicians, patients, students, and educators. 
  We can assist in a wide range of projects, including web application development, mobile application development,   database and report design, secure clinical data interchange, integration with central campus systems, creation of HIPAA compliant applications, and evaluating 3rd party products

• Research Electronic Data Capture (REDCap)
  Research IT supports REDCap, the Research Electronic Data Capture system, which provides functionality and features to enable faculty, staff, and students to develop research databases and online surveys rapidly. REDcap is a web-browser based electronic data capture system developed by Vanderbilt University and provided to Vanderbilt's academic partners free of charge. The system provides a platform by which researchers can design research databases and provides capabilities such as electronic forms and automated workflow, enabling study design and data collection. These databases, data entry forms, and surveys are intuitive, easy to use tools for collecting data, including data validation. 

• Consulting and Technology Training
  Research IT provides custom software and technology training sessions for groups for tools like Redcap.  We also offer consulting and collaborative services to help you achieve your research objectives.

• Server Provisioning and System Administration
  Research IT provides support for both physical and virtual servers for departmental research projects and applications. We administer these servers while providing complete access to departmental users for application needs and collaboration activities.

• Research Data Storage and Data Archiving
  University of Rochester faculty and staff can choose from several research data storage options depending on their storage needs and data requirements. Academic IT designs, develops, and operates research data management solutions for the URMC community. Academic IT provides data storage resources to all faculty, staff, and students of the School of Medicine and Dentistry. Our enterprise-grade secure storage solution includes backup, replication, archiving, and disaster recovery solutions for the university community.

• Computer Hardware and Software Purchasing
  Research IT provides consultation to faculty, staff, and students related to utilizing UR and URMC IT services or acquiring hardware/software to meet their needs. Research IT provides for the full range of life cycle services, including being responsible for all the processes, tasks and people required to keep systems functional and maintain user productivity during the lifetime of hardware and software. 

• Information Security Services
  Research IT works with other groups within UR, including IRB and Information Security, to provide assistance, guidance, and training for all HIPAA Information Privacy and Security issues for all School of Medicine and Dentistry faculty, staff, and students.  In addition, we work with departments on projects requiring Federal Information Security Management Act (FISMA) compliance.