URMC / Employee Assistance Program / News & Events / UR Medicine EAP Blog / July 2016 July 2016 Soft Skills to Know: Crisis Management Crisis management skills demonstrate your ability to lead others and remain cool under stress. See Early Signs of Alcoholism If you drink, know the early signs of alcoholism. Physical Activity and Mood The sedentary nature of much of modern life most likely plays a significant role in the epidemic incidence of mood disorders today.