URMC / Employee Assistance Program / News & Events / UR Medicine EAP Blog New to Customer Service by Phone? Are you new to customer service over the phone? Read this month’s UR Medicine EAP blog to learn tips about how to adjust. Health Effects of Loneliness Wondering how loneliness can affect your health? Read this week’s UR Medicine EAP blog to learn more. Helping a Loved One Cope with Chronic Pain Is your loved one experiencing chronic pain? Read this week’s UR Medicine EAP blog to learn ways to help them cope. Hidden Stress Hazards of Remote Workers With more and more people working from home, people are experiencing new and difficult stressors. Read this week’s EAP blog to learn more about frustrations remote workers are experiencing. Don't Forget Flu Season Flu season is upon us! Read this week’s EAP blog to learn more about the flu season and where to get the flu shot. 12345678910...Last